1. Nature of the Service

A property-retrieval standby provides a professional on-site presence while an individual retrieves personal property from a residence, business, or other location.

The service is intended to help maintain order. It is not legal representation, legal advice, a determination of property ownership, authorization to enter a property, or a guarantee that any particular item may be removed.

2. Requests Are Subject to Approval

Submitting a request does not create an agreement, confirm an appointment, or guarantee that service will be provided.

Every request is subject to review based on availability, location, documentation, safety considerations, applicable legal authority, and the circumstances reported by the requester. Service is accepted only after confirmation from the Constable’s Office.

3. Requester’s Responsibilities

The requester must provide complete and accurate information, including:

• The names and contact information of the involved parties

• The property-retrieval location

• An accurate description of the requested service

• A list of the property expected to be retrieved

• Copies of relevant court orders or written agreements

• Notice of protection orders, known threats, weapons, confrontations, or other safety concerns

The requester is responsible for having any permission, court order, or other legal authority required to enter the location or retrieve the property.

4. Property Disputes and Access

The constable will not decide who owns disputed property and will not provide legal advice.

The service does not authorize forced entry, trespassing, removal of disputed items, violation of a court order, or any other unlawful conduct. Items may be left at the location when ownership or permission to remove them is disputed.

5. Conduct and Safety

All participants must remain orderly and follow reasonable safety instructions.

The constable may postpone, refuse, suspend, or terminate the service if:

• Conditions become unsafe or disorderly

• A participant becomes threatening or uncooperative

• Relevant information was withheld or misrepresented

• Legal authority is unclear

• Police, emergency, or additional assistance is required

• Continuing the service may violate the law or a court order

No refund is guaranteed when service is terminated because of unsafe conditions, misconduct, inaccurate information, or circumstances caused by the requester or another participant.

6. Scheduling and Delays

Appointments are not confirmed until the requester receives direct confirmation from the Constable’s Office.

Arrival and completion times are estimates. Court duties, emergencies, traffic, weather, safety conditions, cooperation of the parties, and other circumstances may cause delays or prevent completion.

7. Fees and Payment

Applicable fees will be communicated before service is confirmed. Fees may include travel, mileage, standby time, additional personnel, extended service, document review, or other necessary expenses.

Unless otherwise agreed in writing, payment may be required before the appointment. Additional charges may apply if the service exceeds the time or scope originally requested.

8. Cancellations and Rescheduling

Cancellation and rescheduling requests must be made as soon as possible.

Fees already incurred—including travel, preparation, administrative work, reserved time, or payment-processing charges—may be nonrefundable. A late cancellation, unsuccessful appointment, denial of access, or failure of another party to appear does not automatically entitle the requester to a refund.

9. No Guarantee of Outcome

The Constable’s Office does not guarantee that:

• Entry will be permitted

• Another party will cooperate

• Any particular property will be located

• Disputed property may be removed

• The retrieval will be completed within a particular time

• The requested service will produce a particular legal or practical result

10. Limitation of Responsibility

To the extent permitted by law, the Constable’s Office is not responsible for losses, delays, property disputes, missing or damaged items, or unsuccessful retrievals resulting from inaccurate information, actions of the involved parties, unsafe conditions, denied access, court restrictions, emergencies, or circumstances outside the office’s reasonable control.

Nothing in these terms limits any right or responsibility that cannot legally be waived.

11. Electronic Communications

The requester agrees that the Constable’s Office may communicate by email, telephone, or text message using the contact information provided.

Electronic communications may include scheduling information, requests for documentation, invoices, payment instructions, and service updates. Standard carrier charges may apply.

12. Privacy and Records

Information submitted will be used to evaluate, schedule, bill, document, and perform the requested service and may be retained as part of the office’s business or official records.

Do not submit Social Security numbers, banking credentials, medical information, or unrelated confidential information unless specifically requested through an appropriate secure method.

13. Emergencies

The Office of the Penn Township Constable is not a full-service law-enforcement agency.

Do not use the request form to report an emergency, active disturbance, crime in progress, or immediate threat to safety. Call 911 when an immediate police, fire, or medical response is required.

14. Governing Law

These terms are governed by applicable Pennsylvania law. Any dispute concerning the requested service will be handled in an appropriate court or forum having jurisdiction in Pennsylvania.

15. Acceptance

By submitting a property-retrieval request, the requester confirms that they:

• Have read and understood these Terms and Conditions

• Believe the information submitted is accurate

• Have disclosed known safety concerns

• Understand that submission does not confirm service

• Agree to pay applicable fees for accepted services

• Consent to conducting the request and related communications electronically